Introduction
This Privacy Policy outlines how futureproofs ("we," "our," or "us") collects, uses, stores, and protects your information when you visit our website (https://www.futureproofs.co.uk) or use our services. We are committed to protecting your privacy and ensuring the security of your personal information.This policy was last updated on April 10, 2025.
Information We Collect
Personal Information
We may collect the following personal information:
Name
Email address
Phone number
Business name
Address information
Messages submitted through contact forms
Information provided when requesting quotes or services
Automatically Collected Information
We also automatically collect certain information when you visit our website, including:
Internet Protocol (IP) address
Browser type and version
Device information
Operating system
Date and time of your visit
Pages you view
Time spent on pages
Referring website
Click patterns
Page response times
Download errors
Length of visits to certain pages
Page interaction information (scrolling, clicks, and mouse-overs)
Methods used to browse away from the page
How We Collect Information
We collect information through various methods:
When you fill out contact forms on our website
When you subscribe to our mailing list
When you enter competitions or promotions
When you request a quote or information about our services
Through cookies and similar tracking technologies
Through analytics tools that track your interaction with our website
How We Use Your Information
We use your personal information for the following purposes:
To provide and operate our services
To communicate with you regarding requested services
To send marketing communications (only with your consent)
To respond to inquiries and support requests
To send updates about our company
To conduct surveys or questionnaires
To provide quotations for our services
To improve our website and services
To analyze website usage and trends
To create aggregated statistical data
To comply with legal obligations
How We Store Your Information
Our website is hosted on the Webflow platform. Your data may be stored through Webflow's data storage, databases, and applications. They store your data on secure servers behind a firewall.
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us identify users and analyze website usage.You can control cookies through your browser settings. The following links explain how to access cookie settings in various browsers:
Chrome
Firefox
Safari
Edge
To opt out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout
Data Sharing and Third Parties
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Our employees and team members who need access to provide services
Webflow (our website hosting platform)
Service providers who assist us in operating our website and business
Legal authorities when required by law
We will never share your personal data with third parties for marketing purposes without your explicit consent.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict or object to processing of your information
The right to data portability
The right to withdraw consent
To exercise any of these rights, please contact us at hello@futureproofs.co.uk.
Withdrawing Consent
If you have provided consent for us to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.To withdraw your consent or opt out of marketing communications, you can:
Email us at hello@futureproofs.co.uk
Click the "unsubscribe" link in any of our marketing emails
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. When we transfer your information, we will take appropriate measures to protect it.
Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on the website. For material changes, we will notify you by posting a notice on our website or by sending you an email.We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to:
Access, correct, amend, or delete any personal information we have about you
Register a complaint
Simply want more information
Please contact us at hello@futureproofs.co.uk
We will respond to your request within a reasonable timeframe.
